RETURNS & REFUNDS
Returns & Exchanges
Requests must be submitted within:
3 days from the date of delivery
How to Request
All requests must be submitted via this link
Inspection
All returned items are subject to inspection upon receipt prior to approval.
Your Options
Store Credit
- Issued after inspection approval
Refund
- Processed after inspection
- Timeline: up to 14 business days, subject to bank timelines
Return Shipping
Return shipping costs are borne by the customer.
Non-Returnable Items
- Custom / couture pieces
- Altered items
- Final sale
Customs on Returns
Customs fees on returns are borne by the customer.